Configuration mentions here are changes, addition or removal of default JIRA configuration.
Use in the Support project, contains the following issue types:
A modified copy of the default JIRA workflow to enable editing closed issues, this was used for importing issues from TRAC.
These workflows where created by the Importer Plugin when we imported Pivotal Issues.
Following fields and order is used:
Used for the creating of Support project issues, following fields and order is used:
Beside the default configurations this screen scheme uses the Support Create Screen on the issue operation Create Issue.
Using the Default Screen Scheme for all Default / unmapped issue types.
Using the Support Screen Scheme for all Default / unmapped issues types.
There are no custom fields added as of yet. All existing custom fields comes from the importer plugin or Green Hopper.
This field configuration exist in order to hide the fields not necessary for support issues. The configuration below describes the difference between this field configuration and the default one.
Using the Support Field Configuration for all Default / unmapped issue types.
The default priority has been changed to Minor.
For the Default Notification Scheme the project role Notify has been added to all notifications.
For the Default Permission Scheme the added permission is Group (Anyone) for the Browse Project permission.
This is to make all projects visible for all users (development projects changes the default behavior, see Projects - People (Roles)